Terms of use and service

Online store www.joomlaids.com, operating on https://www.joomlaids.com website is managed by UAB IT Solutions, Laisves av. 60, Vilnius, Lithuania, EU, registered in State Enterprise Centre of Registers, company code: 300899746.

Contact us:

UAB IT Solutions, Laisves av. 60, Vilnius, Lithuania

e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

1. DEFINITIONS

Store - online store operating at https://www.joomlaids.com

Product - Extension offered our Store as a digital content

Extension - An extension is a software package that extends your Joomla! installation in some way.

Digital content - data which are produced and supplied in digital form.

Product – Extension offered by our Store

Subscription – the period of which you are offered with free technical support and updates of our products

Registration – the action carried out by the customer, to set up a Customer Account, registration is carried out by filling out the registration form

Registration form – online form you need to fill in during the registration process

Customer –natural person with full capacity to enter into legal transactions, legal entity or organizational unit with no legal personality, which can on its own behalf acquire rights and enter into obligations, which are purchasing products in the Store

Consumer - any natural person who is acting for purposes which are outside his or her trade, business, craft or profession;

Customer account – part of the store in which You can view and change your personal details, view and change orders, and by which it is possible to view the status of orders

2. GENERAL PROVISIONS

These Terms of Use and Service define the rules of your use of our website and electronic services consisting in providing by the online store www.joomlaids.com products (digital content) and services to customers of the Store, and in particular sets out the rules for the submission, execution and cancellation of orders, payment rules, complaint procedures and procedures for withdrawal from a contract.
The Store sells products and services via the Internet through the website www.joomlaids.com
To use the Store's services, it is necessary to be equipped with a device with a web browser, with access to the Internet with a minimum bandwidth of 1 MB/s. Furthermore, the individual requirements of each of our products can be found in the product description at our website and in the online help at https://www.joomlaids.com/app/introduction Help and support are also available through the contact form and email indicated in the preamble of this Terms of Use and Service.
Joomla! software and proper server configuration are required for proper use of our products. Installation and server configuration manuals are available on the Joomla! the website at http://www.joomla.org/technical-requirements.html
The use of our products requires basic knowledge and skills about Joomla! software. All the information about Joomla! including installation, customization and administration are available at www.joomla.org and we do not offer free support for that matter.
Unless otherwise stated in the product description and it is not explicitly stated in the description, all the extensions are prepared for the latest version of Joomla! software. We do not guarantee that the extensions will be compatible with older versions of the Joomla! software. To Download the latest version and find any information please visit Joomla! software website www.joomla.org.
It is forbidden to submit by the Customer any illegal content, particularly content that violates applicable law, the rights of third parties, and are contrary to the principles of community life.
A service provider shall not be liable for any damages incurred by the Customer, which are the result of nonperformance or misperformance of the provided Services if it is caused by:
1. Failure of the Customer's technical infrastructure or incompatibility of the Customer's technical infrastructure with the Store's infrastructure,
2. Illegal or unauthorized use of Store's Services,
3. Due to force majeure,
4. Actions or omissions of the body of public authority,
5. Delays, errors or defects in operation of telecommunication, energy, radio networks or other independent service providers,
6. Illegal or unauthorized acts of third parties,
A service provider shall not be liable for damages incurred by the lack of adjustment to the technical requirements referred to in point 3 and 4 under this chapter.
A service provider shall not be liable for disclosed by the Customer login information to the third parties.
A service provider reserves the right to technical updates of the portal and carrying out maintenance work which may result in temporary lack of access and possibility to use the portal.

3. PURCHASE PROCEDURE

Orders shall be placed using the www.joomlaids.com website
The order process begins with selecting the right product available on our website. After selecting the product you will be redirected to the cart page with product information. Cart page is an invitation to conclude a purchase contract.
To place an order you shall to fill out the order form with the following information: name, surname, email address, address.
Fields marked with a „*" sign are obligatorily for correct usage of the services.
After completing the above task you will be asked to choose a payment method.
After filling out the order form you'll be asked to check a proper check box, which is equal to acceptance of the Terms of Use and Service and agreement to use extentions for commercial reason.
After filling out the order form you'll be asked to check a proper check box, which is equal to acceptance of agreement to receive e-mails that include order information.
You confirm your order by clicking the "ORDER" button and it is equivalent making to the Store an offer of the conclusion of the contract of purchase (sale) of the ordered product (digital content) and is associated with the obligation to pay for the selected product.
After approval of the contract, you will receive an email with order details: order number, order date, order status, Store data, customer data, the quantity and the name of the purchased products, the price of each of the products, total order price. Receipt of this message is equal to acceptance by the shop of the offer referred to in the previous paragraph.
Upon receipt of the payment by the Store, to your email address provided in order form, a notice will be sent immediately after payment confirmation containing instructions on how to download purchased products.
Any information regarding downloading and installation of the purchased products can be found at https://www.joomlaids.com/installation
The invoice will be send after payment to email provided on purchase process.

4. TECHNICAL SUPPORT

Users with active license key who seek assistance are offered free of charge technical support technical support, which covers:
fixing reported bugs of extensions. The bug need to be reported along with instructions on how to recreate it,
instructions and assistance in use and configuration of extensions,
fixing issues related to updating extensions,
The free of charge technical support does not cover:

customization which requires modify of extensions code
adding new features or modifying existing ones
integration with 3rd party extensions

We do not support modified extensions. If you have modified the code of the extension, we can't fix it with regular support [you can use our custom service instead then]. Extension has to be up to date and unmodified. By contacting us for help with the extension make sure it's not modified as we might need to install the most recent version in order to make sure all is up to date and with same files as in original package. We're not responsible for the changes made by user.
Please be aware that if code of extension has been modified it's most likely that making automatic update will cause issues. We do not provide free support for such issues.
We also offer a paid support service. In case of a problem, which is not covered by the free tech support, contact us using the contact form. Remember to include as much details about your problem as possible.

5. COPYRIGHT AND LICENSE

All www.joomlaids.com extensions are released under the GNU General Public License, version 3. Specifically, the PHP code portions are distributed under the GPL license. The licence is available at www.gnu.org/licenses/gpl-3.0.html
If not otherwise stated, all images, manuals, cascading style sheets, and included JavaScript are NOT GPL, and are released under www.joomlaids.com Proprietary Use License and as such are under protection of the copyright and related rights.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of www.joomlaids.com
We provide the Software to you as part of your subscription. Purchase of the subscription of the product does not mean acquiring the copyright by the person who bought it. The Software is licensed, not sold, only in accordance with these terms.
The moment you are provided with the product download link, you are given a non-exclusive license to use the purchased product.
The license scope:

Unlimited extensions modification for your own use,
Product modification necessary for website creation,
Selling websites created using the purchased extension to third parties, both individuals, and economic entities.
Purchasing a single extension license entitles you to create a single website. The website made by using the extension, but not the extension itself can be a subject of further distribution. In case of a sale website based on an extension, you forfeit the right to develop a different website using the same extension as well as the right to sell copies of the website sold. To create a new website purchase of another license is mandatory.
Purchasing a unlimited extension license entitles you to create unlimited quantity of websites.

Without prior written consent from www.joomlaids.com, you are not entitled to copy, distribute or to use our extensions free or commercially. It is particularly prohibited to:

Distribute modified files in any way;
Change or delete information about the author in the headers and file descriptions;
Use our trademarks ;
Put our products, modified or not on CDs, DVDs, discs, websites and other data carriers for redistribution or sale.

Additional limitations of usage may be the result of the information attached to the product or a part of the product's description.
You are obliged to make sure that unauthorized persons do not use the purchased products in ways, which might violate the law, the Terms of Use and Service and any license statements.
Limitations which are the outcome of this chapter do not apply to the extensions available on the Store website as free. The free extensions can be distributed in every form permitted by law.

6. PAYMENT METHODS

Payment for the Product may be executed through
1. Paypal – payment is serviced by Paypal, 12312 Port Grace Boulevard La Vista, Nebraska 68128
You can pay for an order using a discount coupon. The coupons are distributed as a code consisting of a string of digits and letters.
To use a voucher the received code must be entered in the proper section on the checkout site and clicking „ADD COUPON"
The discount coupons are valid for a limited time specified on the coupon.
We offer both individual and common use coupons.
1. The common use coupons is directed to all Clients and can be distributed freely, passed on to third parties and shared on websites.
2. The individual coupon is directed to a specific Customer or a group of Customers indicated in the contents of the coupon. The individual coupon shall be used only by the Customer indicated in the contents of the coupon, it shall not be a subject of further distribution and is considered confidential information addressed only to the specified Customer. You are obliged to keep the discount code secret.

7. COMPLAINT

We deliver our products free of any defects.
Any technical problems, irregularities in the store functioning or in the products shall be reported by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Any problem notifications and alerts may be sent by 24 hours a day, 7 days a week, but will be considered during the Store's office hours from 09:00 to 17:00 on working days.
Deadline for examining of the notification is 3 (three) working days from gaining the access to the Customer's service referred to in point. 7.
If your product is not working as described, you should re-download the pack from your own customer account, from the list of purchased products.
If you re-download the product and it does not solve the problem, it should be reported in the manner expalined in section 2.
Any problems will be checked by our service personnel. In order to verify and correct the problem you should provide access to your website, in particularly to the administration panel of Joomla!, FTP access, database access, or access to the control panel (Cpanel, DirectAdmin etc.) of your hosting account. You should also provide access to the server.
After providing access described in paragraph 7, problem shall be repaired or the service will send recommendations for required action to remove the problem by the customer or the server administrator.
If the product after re-downloading is still not working correctly and customer's IT system including hardware and software meets all the requirements to work with Joomla! listed in Section II.3, and in the description of the product and service procedure described in sections 2-8 of this chapter did not remove the problem we will refund the purchase price in accordance with the principles stated in section 9 of these Terms of Use and Service.

8. RIGHT OF THE WITHDRAWAL FROM THE AGREEMENT

Consumer who purchased the product, except as otherwise specifically provided for or referred to in this agreement, shall be entitled, without giving any reason and without incurring any costs to withdraw from the agreement within 30 days from the day of conclusion of the agreement. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. sent by email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
The right to cancel the order and withdraw from the contract shall not be entitled to the Customer, if the performance has begun with the consumer's prior express consent and his acknowledgment that he thereby loses his right of withdrawal. With the moment you start to download the file you loose right to withdraw from the contract and to refund.
In case of cancellation of the contract and withdrawal from the agreement before downloading the purchased product started, if the withdrawal occurred within 30 days from the date of the contract, Store will refund in accordance with the principles described in section 9. REFUND OF CHARGES.

9. REFUND OF CHARGES

Refund for the purchased product occurs if one of the following criteria is met:
1. Cancellation of the order and withdrawal from an agreement by the Customer in accordance with the rules described in section 8. RIGHT OF THE WITHDRAWAL FROM THE AGREEMENT
2. Acceptance of a complaint according to the complaint procedure and inability to repair or replace the defective product with a new one.
Refund will be made not later than 30 calendar days in the same manner in which the payment was made for the product:
1. if the payment was made through PayPal service charge will be refunded to your PayPal account
We are not liable for failure or the delay of refund if it happened as a result of the Customer submitting incorrect personal data or an incorrect bank account number.

10. NEWSLETTER

During checkout process, your may - by checking the appropriate checkbox to agree to receive commercial information in the form of a so-called Newsletter via email.
A Newsletter may include in particular: business and commercial information about our products, news on the site, promotions, new products, new products of our partners, and changes to the website
You can unsubscribe from the newsletter by clicking the appropriate link in the footer of the email with newsletter, by sending an appropriate e-mail or using the contact form.

11. PERSONAL DATA PROTECTION

Personal data base administrator is UAB IT Solutions
By submitting to a customer account you consent to processing your personal data. Disclosure of your own personal details is voluntary, but lack of consent to the processing of personal data may make it impossible to make purchases or the provision of electronic services
The user's data will be processed only to the extent necessary to enable the correct access to the services offered by the Store, including the registration of the user, to allow a valid login to the website and the conclusion of the sales contract.
In the case of consent when filling out the registration form the customer email address will be processed by the seller to send you our free newsletter containing business information.
Personal data is protected in accordance in a way that prevents the access by third parties.
Each user is entitled to access to their personal data and to correct it and request its removal. Information given during the registration can be modified at any time by the customer by clicking the "my account" button.
You have the right to amend, update, rectification of personal data, the temporary or permanent suspension of its processing or remove it if they are incomplete, outdated, incorrect or collected in violation of the law or is no longer necessary to carry out the purpose for which it was collected.
Personal data of Customers may be shared with entities entitled to receive it under the applicable law in particular by the competent judicial authorities
Transactional data, including personal information, may be submitted to Paypal, to the extent necessary to support the payment for the order.

12. FINISHING STATEMENTS

We reserve the right to change these Terms of Use and Service.
The change will take effect not sooner than 7 days after the moment of publishing information about the Terms changing and making the new Terms available at the Stores' website.
The Store will notify its Customers with registered user accounts about the Terms of Use and Service changing by sending an email to the address specified when creating the user's account.
You are obliged to either accept or decline the new Terms up to 7 days upon receiving the information. No contact is synonymous with accepting the Terms.
Declining the new version of the Terms is equivalent with terminating the agreement to provide services using electronic means of communication and will cause your account getting canceled.
If you make the purchases before the new Terms of Use and Service are effective, the purchase is made with the previous Terms of Use and Service.
This contract and dispute between the parties shall be governed and interpreted in accordance with Lithuanian law.
Issues that are not mentioned in Terms of Use and Service are regulated by Lithuanian Civil Code, the Act on the provision of services by electronic means, the Act on the rights of the consumer
The Sale Agreement is formed between the Customer and UAB IT Solutions. These Terms of Use and Service are an integral part of the sales agreement.
Any potential disagreements between the Seller and the Client, who is a Consumer and will be subjected to the ruling of appropriate courts according to the regulations of the Civil Code of Conduct.
Any and all disputes that may arise in connection with this agreement between UAB IT Solutions and the Customer who is an Entrepreneur shall be referred for settlement to the relevant court of jurisdiction of UAB IT Solutions.
These Terms come into force on 12.12.2018

Terms of use and service

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